Frequently Asked Questions
How do I book an appointment?
Appointments can be scheduled online at Hairstudiomm.com or by calling or texting Studio MM directly. Simply select your desired service, choose your preferred date and time, and submit your booking request. Appointments are subject to availability and are confirmed once you receive your booking confirmation. We recommend booking in advance to secure your preferred appointment time.
What is your cancellation policy?
We kindly request at least 48 hours’ notice for cancellations or rescheduling.
Appointments canceled or rescheduled with less than 24 hours’ notice, as well as missed appointments, are subject to a fee equal to 50% of the scheduled service price.
Rebooking & Outstanding Fees: Any outstanding cancellation or no-show fees must be paid before your next appointment can be confirmed. These fees are separate from future services and cannot be applied toward a new appointment.
Guests with repeated late cancellations or no-shows may be required to prepay for future appointments.
What happens if I arrive late?
A maximum 15-minute grace period is allowed. Guests arriving more than 15 minutes late may need to reschedule or understand part of their service might be shortened. If your service cannot be accommodated, the applicable cancellation fee may apply.
Studio MM is an intimate boutique salon with limited space, and many of our guests come to relax and enjoy a peaceful, personalized experience. To maintain a calm, safe, and comfortable environment, additional guests and children are permitted only in select circumstances with prior approval. Well-behaved children are welcome when receiving a scheduled service. Please arrange childcare in advance and contact us if special accommodations are needed.
Can I bring children or guests to my appointment?
What forms of payment do you accept?
Studio MM accepts all major credit cards, debit cards, Apple Pay, Google Pay, and cash for all appointments.
Where are you located in Leesburg?
Conveniently located at 1043 Edwards Ferry Rd NE, Leesburg VA 20176, Suite #27~Studio MM is located in the heart of Leesburg, Loudoun County, Virginia.
Please note: Studio MM is located inside Sola Salon. When entering the building, walk straight to the end of the hallway, and we are located in Suite #27